Measurement is most effective when it is intentional.
So we have to customize measurement for YOUR business.
In the STRATEGY step we do this by first documenting a Measurement Plan that tells us WHAT you need to measure and HOW to measure it.
We use two simple frameworks to achieve this.
We use the QIA framework to determine:
- The Questions we need to answer (“Results” and “How“)
- The Information needed to answer the questions
- The Actions to take based on the answers to the questions.
We will also use the ACT framework to track specific steps in the visitor journey:
- Awareness
- Consideration
- Transaction
We also define your key business metrics and set monthly targets so we can track performance over time.
And we map out a UTM Campaign tag strategy to correctly identify the traffic sources sending visitors to your website from links shared in emails, social networks, etc.